Minzel Massage Policy
This is my client policy statement you will be required to sign at your first appointment. You will also have a short in-take form to fill out so please arrive ten minutes early for your first session.
Minzel Massage & Bodyworks, LLC
v I understand that all massage therapy and bodywork offered is strictly non-sexual. If at any time the therapist feels uncomfortable with any suggestions, the therapist will immediately end the massage and you will be charged for the entire session that was scheduled.
v Appointments: I have clients come in to the massage salon through the tuck under garage. If the garage door is closed I am still with a client so please wait. Please do NOT knock on my front door as I may be with a client and will not be able to help you and you will only stir up the dogs! Not very relaxing! I am available by appointment ONLY so if you do not have an appointment you must call for one. NO Walk-In appointments EVER.
v Illness: Please Do NOT come in for your appointment if you are sick in any way or have an undiagnosed rash or skin infection. If you come in with a snotty nose and cough, “just a cold” or if I find anything questionable skin irritations I reserve the right to ask you to reschedule and you will be charged for time used. As an independent business owner and operator I do not get paid sick days nor do I have someone else to do my job if I am sick. So not only do I lose out on a day of work but I have to disappoint the clients I have to reschedule. Not cool man! Thank you for understanding!
v Arrival Time: Please arrive 5-10 minutes early but please no more than that! This is my home, and my business and I run a tight ship! So please be considerate of the clients that maybe scheduled before you or after you. If you are scheduled for a 5:00pm and do not do not get on the table until 5:12 your appointment will still end at the scheduled allotted time, and you will be charge the full amount of your scheduled appointment. No exceptions.
v Cancellation Policy: Since I am by appointment only my cancellation policy is simple. Please cancel within 24 hours of appointment. If you do not cancel you will be charged for ½ of your scheduled session at your next visit or it will be taken off of your package if you’ve purchased a package. I understand illness and emergencies are unpredictable and in these cases a 6 hour cancellation will be accepted, or by a case by case basis.
v I understand that massage therapy and bodywork are for the purposes of stress reduction, relief from muscular tension and spasm, general relaxation, and improvement of circulation and energy flow.
v I understand that the bodywork practitioner does not diagnose illness, disease, or any other physical or mental disorder. The practitioner does not prescribe medical treatment of pharmaceuticals, nor does he/she perform any spinal manipulations. It has been made very clear that massage therapy and bodywork are not substitutes for medical examination or diagnosis and that it is recommended that I see a medical practitioner for any physical ailment that I may have.
v I understand that services offered today, and in the future, are not a substitute for medical care and that any information provided by the therapist is for educational purposes only, and is not diagnostically prescriptive in nature.
v I have stated all of my known contagious or medical conditions on the Intake Form. I have consulted a medical doctor or licensed medical health care practitioner regarding these conditions.
v I realize it is solely my responsibility to keep the bodywork practitioner updated on any changes in my physical health and I understand that Minzel Massage & Bodyworks LLC and the practitioner shall not be liable should I fail to do so.
v I understand that all massage therapy and bodywork offered is strictly non-sexual. If at any time I feel uncomfortable with any suggestions, I will immediately end the massage and you will be charged for the entire session that was scheduled.